I’ve been under the impression that it takes quite a lot of bad behavior to get fired, divorced, or dismissed from a doctor’s care.
Apparently it doesn’t. I can’t speak to the first two but I’ve learned it’s rather easy to tick off a pediatrician enough to be dropped from his practice.
One week after making this comment in a private forum (a closed Facebook group), I received a certified letter dismissing my children from the practice. Not just mine – several families, apparently. There are eyes everywhere, my friends.
My comment was in response to a post by other mother who was griping about a less than stellar experience with the office staff at this practice. I decided to commiserate. Which didn’t play out as I had expected. Apparently some other mothers in the private group like this doctor so much, they decided to take the conversation offline and personally inform him of our, uh, dissatisfaction.
What I didn’t mention in my comment – but may as well have since we were nixed anyway – is that I had called the office twice prior to the appointment and asked to reschedule because of the number of sick patients they were seeing. I was assured and reassured that our appointment didn’t need to be rescheduled.
The kicker? B spiked a wicked persistent fever two days after our not-a-doctor’s-visit visit. Which was awesome. Waiting room germs rock.
Perhaps I should have requested a conversation with the office manager when I determined we would need to reschedule.
But here is irony of it all: I knew how busy the entire office was dealing with the influx of sick patients. I didn’t want to be that patient that halts patient care just so the staff can apologize to make me feel better. My complaint wouldn’t have changed the way the not-a-doctor’s-visit visit happened. I thought I was being courteous by leaving them to do their jobs and swallowing my frustration.
It’s better this way. I’d rather have a doctor who cares for patients over a silly Facebook post in a Facebook group (of which I’ve since removed myself. Too much drama for this mama). And I certainly won’t make the mistake of silencing my frustration in an attempt to be understanding.
So, to the mommas out there – hug your pediatricians a bit tighter. Enjoy the crinkly paper of an exam room table. Ask for an extra sticker. You never know when a visit may be your last.
How do you find a pediatrician? Word of mouth? Google? Any Facebook drama?